Food safety is imperative for all restaurant chains, but thanks Testo’s range of measurement instruments and paperless quality management solutions, ensuring food safety in restaurants has never been easier. Testo key account manager for food solutions, Warren Mansfield-Smith, is a certified Food Service Professional and has a Level 3 Award in HACCP from the Chartered Institute of Environmental Health. Warren recently spoke with Foodservice Equipment Journal to give his inside view on why measuring in the restaurant industry matters.
What sort of presence does Testo have in the UK today?
We have just celebrated our 60th birthday and continue to grow in the UK, with 2017 another record year both globally and locally. The food sector has long been one of Testo’s key markets, and with innovative new instruments being released every year, the UK foodservice market is continuing to recognise that with the right technology, they can not only reduce operating costs, but also increase efficiency.
How would you best summarise your current offering for the foodservice industry?
Testo provide a range of instruments and solutions for the foodservice sector. These include waterproof folding thermometers, wireless temperature monitoring with testo Saveris 2, the highly touted testo 270 cooking oil tester, and the newly released paperless quality management solution in testo Saveris Restaurant. We aim to provide the industry with the tools they need to be safe and legal with high levels of due diligence.
Testo provide a range of instruments and solutions for the foodservice sector
What sets Testo apart from other suppliers of food safety equipment and how well do you compete on price given that cost management is an issue for operators right now?
Testo is a premium brand and all our instruments are manufactured in accordance within the Guidelines for Uncertainty of Measurement (GUM). This means you can be sure that when we state the accuracy of an instrument, it’s guaranteed. It’s true there are a number of very cheaply manufactured instruments available on the market, however, it’s more than likely Testo products will last significantly longer due to the high quality standards we manufacture to. Ultimately, if operators are keen to reduce ongoing cost, they should look to invest in quality over quantity. Equally we have some innovative solutions which have proven to increase savings in terms of both costs and time.
You launched the ‘Testo Saveris Restaurant’ solution this year, which combines intuitive software and precise measurement technology. How significant is this development to your strategy?
After 60 years of growth in instrumentation manufacture, Testo realised the world has changed significantly. Technology has advanced at such an astonishing pace we need to adapt or we’ll not be providing our customers with the products and services they need. Testo Solutions is hugely significant in the history of testo and testo Saveris Restaurant is our first ‘solution’ and aimed at the companies in the food service sector to overcome the challenges they face on a daily basis.
What sort of engagement do you have with restaurant chains and multi-site operators – and do you see much discrepancy in the way that these companies individually deal with the food safety issue?
We deal with some of the largest restaurant chains on the planet and yes, there are discrepancies in how organisations manage food safety, some are happy with what they’ve got, while others are aware of the weaknesses of their current processes and are prepared to invest to improve, realising the long term cost benefit.
Up until now, quality management in restaurants has involved heaps of paperwork and manual documentation. How quickly will we see that change and what will drive it?
It’s changing rapidly and this is evident by the number of companies offering paperless systems. Operators should be mindful however that not all systems are the same. Testo has 60 years of expertise in measurement technology and offer, what we believe, to be the most comprehensive quality management solution available. Once operators realise how much they can save by reducing time, paper, storage and reporting to name a few, then I’m sure the transition to digital will become even quicker.
How can restaurants use modern quality management technology to avoid being the next food scandal?
Testo Saveris Restaurant converts your existing paper based quality checks into a digital format. Checks can be allocated to a particular shift and if not completed, an alert can be sent to the manager for instance. This way the operator knows the relevant checks have been completed and any corrective actions can be dealt with immediately. Temperature checks are automated and manual readings are transferred directly to the user control unit reducing the risk of error either accidentally or deliberately. The integrated digital camera can also be used to capture images as proof.
What are the consequences of not keeping accurate records?
Put simply, they could be catastrophic! Probably the most high profile case in the UK was where a woman died after eating Christmas dinner at a pub. It was found that records had been falsified resulting in jail for 2 of the pub employees and a £2million fine for the operator.
Chefs tend to look at HACCP as a bit of a necessary evil and investing in solutions for this part of the business is not as exciting as say a shiny new oven or the latest cooking suite. How do you overcome that?
A shiny new oven makes the chefs life easier, they can deliver high quality food, quickly and easily and that’s what we offer with Testo Saveris Restaurant. We make their life easier.
What’s the biggest misconception that operators have when it comes to buying equipment for food safety?
That it’s all the same! Just because it takes a temperature or you can connect it to a tablet, doesn’t mean it’s fit for the job. Chefs will pay hundreds of pounds for a set of knives but buy the cheapest thermometer they can find. It’s the old cliché… you get what you pay for.
What’s the ‘next big thing’ for the food safety instruments market?
Paperless quality management with systems such as testo Saveris Restaurant
Like some more info?
If you would like further information about testo Saveris Restaurant or any of our Food Safety instruments, please visit www.testo.co.uk or call us on 01420 544433
At Testo’s Food Safety Innovators Forum we will be offering our industry knowledge, with guest speakers and a range of notable individuals in the food sector attending.
We are inviting some of the key people in the industry, to get together and exchange ideas and help shape the future of food safety.
This forum is designed to give you the opportunity to network and discuss current and future topics around food safety and quality management.
We are proud to be presenting key industry experts from NSF, HACCP International and Food Safety Services International, as well as our own Testo Global Food Solutions Team.
About the event
There will be two main content sections on the day:
Section 1: The challenges and threats of food safety & quality management
Section 2: Food safety & quality management goes digital
Both sections will contain a mix of presentations, workshops and moderated discussions.
For the full agenda and more details on the speakers click here.
Book your Free place now
As mentioned, there is absolutely no participation fee, with the venue and catering being sponsored entirely by Testo.
Places are filling up quickly so you’ll have to confirm by 27/10/17 at the latest to ensure you don’t miss out on this exclusive event.
If you want to secure one of the last remaining places, please contact our event co-ordinator Kerry Finlayson (contact details below).
Interested in attending? Contact our event co-ordinator
Phone: +441420 544433
At Restaurant Tech Live, Excel, London on the 26th and 27th of September, testo will be exhibiting some of our latest solutions for the restaurants and catering sector as well as offering our industry knowledge.
On our stand, testo will be running a ‘how hot is your sausage’ competition, where we will be giving away free sausage samples, with prizes for those who are able to guess the core temperature correctly. This is also to show off our new testo Saveris Restaurant quality management system, and how easy it is to visualise results of spot checks and monitoring.
Other technology we will have on display includes the award-winning testo 270 cooking oil tester, our Saveris 2 wireless temperature monitoring system as well as our full range of food safety equipment, including data loggers, thermometers, pH meters and more.
If you’re attending the show or you have some availability in your diary to attend, come and visit testo on stand 5154 to see for yourself the food safety knowledge and solutions we can provide.
Theatre Hall 6: How to avoid being the next food scandal! – 15.30 – 16.00
On Day one our very own Warren Mansfield-Smith will be giving advise on how restaurants can use modern quality management technology to avoid being the next food scandal. With ever increasing demands on food service establishments and consumers’ ability to quickly and publicly share their thoughts and opinions on the quality of their experience, food service businesses need to ensure quality checks and all associated documentation are kept up to date and completed correctly.
Warren is a Certified Food Service Professional and has Level 3 Award in HACCP from the Chartered Institute of Environmental Health. He will discuss some of the consequences of not keeping accurate records and ways to reduce the risk to businesses while also improving efficiency and reducing long term costs.
Panel Theatre Hall 10: Shaping the Restaurant of Tomorrow – 12:00 – 12:30
With the restaurant industry ever-evolving due to an influx of emerging technologies, it could be easy to forget the importance of investing in innovative back-of-house solutions, which can streamline operations and boost your bottom line.
Listen in to gain unique insight into the back-of-house trends that are shaping the restaurant of tomorrow.
Testo’s solutions for food safety
Testo offer a wide range of equipment for food safety which will help you meet your quality requirements and give you the reassurance you are storing and cooking your food safely. Our instruments include temperature monitoring systems, data loggers, thermometers, cooking oil testers, thermal cameras, PH meters and more. Whether it is for spot checks or long-term monitoring, from farm to fork, Testo has the right instrument for the job.
In 2017, testo have also launched a brand-new solution, specific to the restaurant and catering sector, called testo Saveris Restaurant. Combining intuitive software and precise measurement technology, testo’s latest solution aims to make daily job processes noticeably easier, safer and more efficient. It includes a fully integrated temperature monitoring system, and control unit(s) allowing all paper documents to be converted into a digital format.
By automating checks required in a restaurant, operating costs can be reduced
This will help operators demonstrate the highest level of due diligence and ensures quality checks are completed on time and correctly. By removing the need for paper and automating many checks required in a restaurant, it will also help reduce operating costs and improve efficiency.
Come and see us at the show
Visit testo on Stand 5154 at Restaurant Tech Live, Excel, London, 26th-27th September.
Click here for your free tickets
See you there!
Like some more info?
Want to find out more about testo food safety equipment? Why not visit our website www.testo.co.uk or give us a call on +44 1420 544433 and we’ll be happy to help.
We’d like to invite you to visit Testo at the NEC, Birmingham on the 6th and 7th of June, where we will have our latest food safety solutions on display. At Commercial Kitchen show we will be exhibiting some of our bestselling solutions for the restaurants and catering sector: including the award-winning testo 270 cooking oil tester, our Saveris 2 wireless temperature monitoring system and testo Saveris Restaurant; a brand-new solution which provides a fully integrated quality management system, specifically for the restaurant sector.
If you’re attending the show or you have some availability in your diary to attend, come and visit testo on stand D15 to see for yourself the solutions we can provide. Below is a bit more information about what will be on our stand.
Many people are unaware of this, but there are a number of risks associated with using cooking oil that is past its best; from high saturated fat content to unpleasant tastes. As cooking oil deteriorates fried products become hard, oily and the food inside might not even cook properly. This raises issues regarding food safety.
Testo’s 270 Cooking Oil Tester allows you to determine within seconds whether cooking oil needs changing. To do so, it measures the ‘Total Polar Material’ (TPM) content in the oil, which is a sure indicator of its quality. As well as guaranteeing clean cooking oil and a consistent quality of product, extensive tests have proved that regular measurement with the testo 270 reduces overall oil consumption by up to 20%. Therefore it’s not just productivity that will be improved, but also costs can be significantly reduced.
As well as in the food distribution and manufacturing industries, temperature monitoring is an important factor in the catering sector. If food is stored in the incorrect conditions the consequences can be devastating and cooking conditions are also important. Using a climate monitoring system like testo’s Saveris 2, you can be certain the temperature in your kitchens and storerooms is continuously monitored.
Testo Saveris 2 Wi-Fi Data Loggers continuously measure temperature and humidity and wirelessly transmit the measurement data to the cloud. You can access these readings at any time using your smartphone, tablet or PC. You are immediately provided with an alarm by text or e-mail in cases of critical temperature or humidity values and can react quickly to threats of damage.
Testo have launched a brand-new solution, specific to the restaurant and catering sector, called testo Saveris Restaurant. Combining intuitive software and precise measurement technology, testo’s latest solution aims to make daily job processes noticeably easier, safer and more efficient. It includes a fully integrated temperature monitoring system, and control unit(s) allowing all paper documents to be converted into a digital format.
This will help operators demonstrate the highest level of due diligence and ensures quality checks are completed on time and correctly. By removing the need for paper and automating many checks required in a restaurant, it can also help reduce operating costs and improve efficiency.
Visit testo on Stand D15 at Commercial Kitchen, NEC Birmingham, 6th-7th June.
See you there!
About testo Food Safety
Testo offer our industry knowledge as well as a wide range of equipment for food safety which will help you meet your quality requirements and give you the reassurance you are storing and cooking your food safely. Our instruments include temperature monitoring systems, data loggers, thermometers, cooking oil testers, thermal cameras, PH meters and more.
Whether it is for spot checks or long-term monitoring, from farm to fork, Testo has the right instrument for the job. Want to find out more about testo food safety equipment? Why not visit our website www.testo.co.uk or give us a call on +44 1420 544433 and we’ll be happy to help.
When: April 18th – 20th, 2016
Where: NEC, Birmingham
Stand no: G287
Testo will be exhibiting at Foodex, 18-20 April 2016 at the NEC in Birmingham. Foodex is the UK’s leading event for all those involved in or with an interest in the food production industry.
The show will highlight the latest trends in the food manufacturing industry: from equipment aimed at vastly improving efficiency and productivity, to new ‘super foods’ beginning to make an impression on the sector’s various professionals.
Come and visit testo – Stand G287
Testo have a range of solutions in relation to food safety which not only help our customers meet their requirements, but also provide them with the assurance they have produced and stored all food correctly. Our areas of expertise include HACCP management, temperature monitoring, core temperature testing, surface temperature testing (non-contact), humidity measurement, cooking oil testing, PH measurement and much more. For spot checks or long-term monitoring, from farm to fork, testo will have the solution.
You can find us on Stand G287 to discover how testo equipment can help give you quality assurance and improve efficiency of you processes. Whether you’ve got a specific requirement or just want to find out more about testo please feel free to drop by and speak to us. Here is some more information on what we will have on display at the show:
At Foodex we will be giving one lucky visitor the chance to win a testo 250 HACCP Management System for their organisation. Visit our stand G287 to be entered into the prize draw. Terms and conditions apply. Please contact testo for further details.
With the testo 250 HACCP management system, for the first time it is possible to 100% digitally control all measurements, checks and documentation in the context of HACCP.
Key Advantages include:
- Track the status of all tasks and processes in an instant – Every step is automatically documented and updated.
- Always be prepared for audits or complaints – All data is securely stored and available at a moment’s notice.
- Saves you time and money – HACCP processes are managed by planning and collecting data efficiently.
- No more paperwork – All processes are managed digitally so there is no longer need for manual administration.
The Complete HACCP solution
Quality is crucial for all companies in the food industry. In 1959, the HACCP concept was created by NASA and the Pilsbury Corporation to ensure the highest level of food safety for the first manned space flights. Its objective is to avoid possible dangers in food production, in order to protect the health of consumers. Since the documentation of all processes and quality data is crucial in HACCP, up to now the concept could only be realised with huge quantities of checklists, forms and documents. This becomes a problem when, in cases of audits or complaints, clearly assigned proof needs to found quickly.
All processes and checklists are pre-configured, making spot checks easier than ever to document
Finally manage HACCP with ease
The HACCP management system testo 250 uses paper-free documentation of HACCP processes, and supports the guided set-up of a HACCP plan based on the Codex Alimentarius. With it companies can trace all quality data on a single device and massively improve the efficiency of their HACCP processes. Recordings can then be used as proof of activity, so you can be certain produce is being correctly monitored. This results in a considerable advantage for companies. In short, having more efficient HACCP processes will save them both time and money.
Using a completely digital system also minimises human errors which can occur when filling out checklists by hand. Responsible quality managers can then trace all quality data at the touch of a button, ensuring they are always prepared for unexpected complaints or audits.
Testo’s new and improved Saveris 2 offers revolutionary technology to make temperature and/or humidity analysis both easier and more accurate than ever before. By using a Cloud-based monitoring system it allows information to be stored and accessed remotely. This means users can monitor and react to issues from anywhere in the world.
This will help to reduce pressure, relieving the need to be constantly on-site to keep measurement values under control. The Saveris 2 system uses revolutionary technology to make analysis both easier and more accurate than ever before. With Automatic SMS and email alerts and easy access to reports wherever you are via mobile, tablet or PC. Customers who register before the July 1st 2016 will also receive 1 years FREE ‘advanced’ cloud licensing, which includes a number of added extras.
Testo offers a number of professional thermometers, digital thermometers and temperature measuring instruments to fulfil your individual requirements. Whether digital thermometers, measurement strips or infrared measuring instruments – all meet the high standards of testo products.
Our range of penetration and non-contact temperature measurement instruments include: Thermometers, Digital Thermometers, Infrared Thermometers, Waterproof Thermometers and surface measurement products.