At the end of 2015 Testo listened to customer feedback regarding service and responded by dramatically improving their Flue Gas Analyser Service offering. The new service prices offered faster turnaround time and a host of other features, and start from just £99 per year! And that is without being tied down to any service contract, or plan.
With this update Testo now not only have the best quality equipment, but also have service prices to match.
Since the new service structure was implemented Testo have been absolutely blown away with the amount of positive feedback we’ve received from our customers. Here are some of the best examples:
“A very prompt and efficient service.”
“Good service at a reasonable cost.”
“Excellent service, cannot fault it.”
“Fantastic service, this is why I always buy testo. And always will.”
“Great Service, great people to deal with. Would not consider anyone else.”
“First class service, even arranged collection service for next day delivery. Wouldn’t hesitate in using again.”
“Turnaround time has significantly improved in the return of recalibrated analysers.”
“Pleased with the speed of the service and that the cost seems to be much better value than in years gone by.”
As well as making improvements to service pricing, Testo’s new options also include a number of additional benefits:
- Full instrument check and service
- ISO Calibration Certificate
- Replacement sensors
- Free online app to check the progress of your FGA service
- Convenient drop off / collection at your local heating merchant
- All spare parts required, with no exceptions
- UPS collect and return service
- Fast Track Guaranteed 3 Day Service
Like some more info?
For more information on Testo’s New service options please go to
The football transfer deadline might have passed but it’s not too late to make the most important switch of the summer. With service rates now starting at just £99 there couldn’t be a better time to upgrade to a testo analyser.
So what’s changed?
At testo there is one thing that stands out as the most important to us; our customers. It is for this reason that we are making strides to improve the areas which we have had some criticism in the past regarding flue gas analyser servicing. We have taken customer feedback on board which has resulted in us making a huge effort to dramatically improve both our service pricing and turnaround times.
Testo’s new flue gas analyser service prices start from just £99 per year. There is no contract or ‘lock in’, so each year engineers can decide the option that suits them best. Both the Pure and Premium service offer an annual analyser health check, ISO Calibration Certificate and replacement sensors if needed.
Our Premium service is from just £129 and offers the additional benefits of a guaranteed 3-day turnaround, plus added extras worth more than £40, including a UPS collect and return service and all spare parts.
What do testo users think?
Since the launch of our Pure and Premium FGA servicing options in October 2015 we continue to receive positive feedback for these services. The aim was to improve and simplify our pricing for service options, whilst offering our customers added value.
But don’t just take our word for it, here’s some examples of the feedback we’ve received so far:
“Fast and efficient”
“First class service”
“Turnaround time has significantly improved”
“Everything was carried out speedily and without a hitch”
Testo Service has significantly improved over the last 11 months
“Really quick turnaround compared to competitor manufacturers”
“We are very happy with the pure and premium cover and prices”
“As well as having the best equipment, testo now have great service too”
“Yes no complaints on price. We received the instrumentation back in a decent time”
As you can see following this changed service structure we’re hearing some really positive things from testo users. In the future we aim to continue to improve and enhance our services, with our customer feedback being the driving force behind this.
Want more information for testo’s improved service options?
For more information on the testo service prices please visit: www.testolimited.com/service-and-calibration or call our dedicated service team on 01420 544433 and press option 2.
When: November 18th – 19th, 2015
Where: Stamford Bridge, Chelsea
Stand no: 32
About PHEX Chelsea
Testo are exhibiting at Plumbing and Heating Exhibition in Chelsea at Stamford Bridge on the 18th & 19th November 2015.
PHEX Chelsea offers installers in the south of England the chance to get to meet some of the leading companies who manufacture the products they use every day. Keeping in-touch with developments from manufacturers, suppliers and distributors is an integral part of any plumbing and heating engineer’s business, and PHEX makes sure everyone you need to talk to is under one roof.
Products on show at PHEX will cover everything from boilers and showers, to pipes, renewables and the latest must-have tools, bringing all the different sectors of the industry together. Gas Safe Register and HHIC will be hosting a seminar on both days of the two-day show. In addition to the above, you can also take advantage of many different free giveaways, special offers and exclusive competitions.
Come and visit us
As a leading manufacturer of flue gas analysers and gas safety instruments, Testo will be showing its range of domestic and commercial flue gas analysers, gas leak detectors, CO monitors and thermal imaging cameras. We have also recently upgraded our flue gas analyser servicing to offer additional value and simpler pricing.
Visit us on Stand 32 to find out how Testo instruments can help you to work more efficiently and accurately. Whether you’ve got a specific requirement or just want to find out more about Testo instruments please feel free to drop by and speak to us. Here is some more information on what we will have on display:
New, Improved Service Prices
New Flue gas analyser service prices start from just £99 per year. This is without being tied down to any service contract, or plan. With options of sensor replacement, Fast track 3 day turnaround, UPS collection / delivery, and spare parts covered all with no additional costs – Testo now not only have the best quality equipment and services, but also have service prices to match. For more information on our improved service pricing please visit our website: www.testolimited.com/service
Flue Gas Analysers
Our Flue Gas Analyser range can quickly determine and eliminate malfunctions, monitor legal limit values and spot check in daily work on servicing heating systems. The latest editions to our Flue Gas range include the Testo 310 and the Testo 320B.
The Testo 310 combines simple functions with high level measurement accuracy and is perfect for all basic measurements on heating systems. It’s easy handling and compact design make the Testo 310 a robust tool for daily work- even when things get rough.
Testo Flue Gas Analysers provide precise and efficient measurement for all applications
Another relatively new recruit, the Testo 320B has unique colour graphic display and built-in memory, making it fast and highly accurate. Whatever your requirements, we will be able to help you find the solution that suits you.
Thermal Imaging Cameras
Thermal imaging can be hugely useful when installing or maintaining heating systems. More and more engineers are beginning to see the value in a thermal camera, from a commercial to a domestic level. You can pinpoint any irregularities to the temperature distribution right away, so it’s easy to locate clogged radiators and leaks for example. Testo thermal imaging cameras are incredibly accurate and easy to operate, so are the perfect tool for such tasks.
Why waste time digging around trying to find leaking pipes? With a testo thermal imaging camera you can locate leaks in a matter of seconds
Come and talk to us and we’ll explain how thermal imaging can be applied to daily tasks. Here are a couple of examples of how thermal cameras are used in the plumbing and heating industry, and how they can help engineers to be even more precise and efficient in their work.
It’s not always easy to figure out exactly where radiators are blocked. With a thermal camera it couldn’t be simpler
Yes you heard right, you can now get a Testo thermal camera for less than £1000! This is thanks to a huge price reduction on the testo 870 thermal imaging cameras.
This makes the testo 870 the only thermal camera with a 120 x 160 pixel resolution, available for less than £1,000. It’s also the only camera in its class to offer automatic hot/cold spot recognition. In addition to all this, testo 870’s now include SuperResolution technology as a standard feature.
Other products and services
If you would like information on any of our other products including our pocket line range, CO2 and CO monitors, gas leak detectors, thermometers and pressure meters, please come and see us at stand 32 and we’ll be happy to help.
Interested in attending?
For more information on PHEX Chelsea please Click here
To find out more about Testo instruments why not visit our website www.testolimited.com or call us on 01420 566 841.