An exclusive Q&A with Foodservice Equipment Journal and Testo’s own Warren Mansfield-Smith

Food safety is imperative for all restaurant chains, but thanks Testo’s range of measurement instruments and paperless quality management solutions, ensuring food safety in restaurants has never been easier. Testo key account manager for food solutions, Warren Mansfield-Smith, is a certified Food Service Professional and has a Level 3 Award in HACCP from the Chartered Institute of Environmental Health. Warren recently spoke with Foodservice Equipment Journal to give his inside view on why measuring in the restaurant industry matters.

 

What sort of presence does Testo have in the UK today?

We have just celebrated our 60th birthday and continue to grow in the UK, with 2017  another record year both globally and locally. The food sector has long been one of Testo’s key markets, and with innovative new instruments being released every year, the UK foodservice market is continuing to recognise that with the right technology, they can not only reduce operating costs, but also increase efficiency.

 

How would you best summarise your current offering for the foodservice industry?

Testo provide a range of instruments and solutions for the foodservice sector. These include waterproof folding thermometers, wireless temperature monitoring with testo Saveris 2, the highly touted testo 270 cooking oil tester, and the newly released paperless quality management solution in testo Saveris Restaurant. We aim to provide the industry with the tools they need to be safe and legal with high levels of due diligence.

 

Testo provide a range of instruments and solutions for the foodservice sector

 

What sets Testo apart from other suppliers of food safety equipment and how well do you compete on price given that cost management is an issue for operators right now?

Testo is a premium brand and all our instruments are manufactured in accordance within the Guidelines for Uncertainty of Measurement (GUM). This means you can be sure that when we state the accuracy of an instrument, it’s guaranteed. It’s true there are a number of very cheaply manufactured instruments available on the market, however, it’s more than likely Testo products will last significantly longer due to the high quality standards we manufacture to. Ultimately, if operators are keen to reduce ongoing cost, they should look to invest in quality over quantity. Equally we have some innovative solutions which have proven to increase savings in terms of both costs and time.

 

You launched the ‘Testo Saveris Restaurant’ solution this year, which combines intuitive software and precise measurement technology. How significant is this development to your strategy?

After 60 years of growth in instrumentation manufacture, Testo realised the world has changed significantly. Technology has advanced at such an astonishing pace we need to adapt or we’ll not be providing our customers with the products and services they need. Testo Solutions is hugely significant in the history of testo and testo Saveris Restaurant is our first ‘solution’ and aimed at the companies in the food service sector to overcome the challenges they face on a daily basis.

 

What sort of engagement do you have with restaurant chains and multi-site operators – and do you see much discrepancy in the way that these companies individually deal with the food safety issue?

We deal with some of the largest restaurant chains on the planet and yes, there are discrepancies in how organisations manage food safety, some are happy with what they’ve got, while others are aware of the weaknesses of their current processes and are prepared to invest to improve, realising the long term cost benefit.

 

Up until now, quality management in restaurants has involved heaps of paperwork and manual documentation. How quickly will we see that change and what will drive it?

It’s changing rapidly and this is evident by the number of companies offering paperless systems. Operators should be mindful however that not all systems are the same. Testo has 60 years of expertise in measurement technology and offer, what we believe, to be the most comprehensive quality management solution available. Once operators realise how much they can save by reducing time, paper, storage and reporting to name a few, then I’m sure the transition to digital will become even quicker.

 

How can restaurants use modern quality management technology to avoid being the next food scandal?

Testo Saveris Restaurant converts your existing paper based quality checks into a digital format. Checks can be allocated to a particular shift and if not completed, an alert can be sent to the manager for instance. This way the operator knows the relevant checks have been completed and any corrective actions can be dealt with immediately. Temperature checks are automated and manual readings are transferred directly to the user control unit reducing the risk of error either accidentally or deliberately. The integrated digital camera can also be used to capture images as proof.

 

What are the consequences of not keeping accurate records?

Put simply, they could be catastrophic! Probably the most high profile case in the UK was where a woman died after eating Christmas dinner at a pub. It was found that records had been falsified resulting in jail for 2 of the pub employees and a £2million fine for the operator.

 

Chefs tend to look at HACCP as a bit of a necessary evil and investing in solutions for this part of the business is not as exciting as say a shiny new oven or the latest cooking suite. How do you overcome that?

A shiny new oven makes the chefs life easier, they can deliver high quality food, quickly and easily and that’s what we offer with Testo Saveris Restaurant. We make their life easier.

 

What’s the biggest misconception that operators have when it comes to buying equipment for food safety?

That it’s all the same! Just because it takes a temperature or you can connect it to a tablet, doesn’t mean it’s fit for the job. Chefs will pay hundreds of pounds for a set of knives but buy the cheapest thermometer they can find. It’s the old cliché… you get what you pay for.

 

What’s the ‘next big thing’ for the food safety instruments market?

Paperless quality management with systems such as testo Saveris Restaurant

 

Like some more info?

If you would like further information about testo Saveris Restaurant or any of our Food Safety instruments, please visit www.testo.co.uk or call us on 01420 544433

Testo at PlumbExpo 2018

This year at PlumbExpo testo will have a selection of popular instruments on display. Visit our stand P124 to get hands on with the instruments and to see and feel the quality. Come and have a chat to our expert team who can help answer any questions you may have about our products and their applications.

 

Win a testo Smart Probes Heating Set

We are giving visitors to PlumbExpo a chance to win a testo Smart Probes Heating Set worth £185 just by heading over to the Testo stand P124 and putting your details into the draw – the winner will be announced shortly after the show closes on the 1st February.

The compact testo Smart Probes Heating set with the testo 115i clamp thermometer, the testo 510i differential pressure measuring instrument and the testo 805i infrared thermometer is ideal for key measuring tasks carried out by heating engineers.

 

What’s on show?

 

The testo 320 Flue Gas Analyser

Visit the Testo stand to see the new testo 320 Flue Gas Analyser. Designed to provide the domestic engineer with all the functionality to provide a complete heating system diagnosis, the testo 320 Flue Gas Analyser has a colour graphic display, providing a unique user interface experience to allow simple access to measurement menus for flue gas analysis, draught measurement, pressure, ambient CO measurement, letby & tightness testing, and many more. Use the testo 320 to quickly determine and eliminate malfunctions, monitor legal limit values and spot checks in daily work on servicing heating systems.

The testo 320 Flue Gas Analyser comes as standard with Bluetooth communication to android devices such as a smartphone or tablet device using the Testo Combustion App. This allows users to control the analyser remotely, view graphical data on set parameters, and also provide fast and efficient reports on measurements direct from site via email.

The Testo 320 can also be equipped with optional probes to provide the abilty to carry out gas leak detection on pipework, and also if required measurement of ambient CO & CO2 values.

To keep the total lifetime costs of using a flue gas analyser to a minimum, Testo Service and Calibration is available from our UKAS (ISO/IEC 17025:2005) accredited laboratory and comes with simpler pricing. Choose from two service options- Pure and Premium. With Premium level service users of Testo analysers get a true ‚fixed cost‘ service and calibration offering, which for the testo 320 model is £139 per year and includes all sensors, service parts required, and carriage.

 

Our award winning Smart Probes and Thermal Imaging Cameras

Smartphones and tablets make our day-to-day life easier in almost every situation, so why can’t this apply to contractors’ measurement tasks? That’s precisely what Testo’s product developers asked themselves – and the result was the Smart Probes range. Eight pocket-sized professional  measuring instruments which can be connected to a smartphone or tablet via Bluetooth and are operated entirely via the free Smart Probes App. Each instrument has been designed for it’s own specific application, measuring temperature, humidity, pressure or air velocity. Competitively priced, Testo Smart Probes are the ideal instruments for HVAC contractors with an enthusiasm for technology.

Also on show will be our thermal imaging cameras, Testo 865, Testo 868, Testo 871 and Testo 872, designed for many applications within the buildings and electrical trades for fast identification of faults and problems such as overheating electrical connections and wiring, tracing hot water pipework, leak detection, and many others. With some models offering WiFi connection to a smartphone or tablet device this allows users to provide fast and efficient reports from site via email.

 

Our latest range of electrical test instruments

The testo 760 Digital multimeter makes day to day testing of voltage, current, and resistance simple, with its innovative operation that uses automatic recognition of test lead position to then set the parameter to be measured. Unlike traditional multimeters that use a rotary style dial to set a parameter, the testo 760 ensures that the engineer does not mismatch the test lead position to the required input, and if an incorrect setting is applied the instrument will prompt the engineer with a warning message on the display and not allow the parameter selection. This feature enhances the safety when using a multimeter as it helps prevent damage to the instrument through incorrect input selection.

For engineers who require simple measurement of current values in day to day tasks the testo 770 Clampmeter offers a fast and simple way to measure both AC & DC currents without having to break the circuit. With a unique clamp mechanism that allows the user to select a cable for testing even in the narrowest spaces, the testo 770 combines a clampmeter design with the added functionality of a DMM.

As well as the current clamp, the testo 770 can measure AC/DC voltage, resistance, and continuity using the supplied test leads just like a standard DMM. For heating engineers, the testo 770-2/3 versions offer a μA measuring range enabling fast testing of FFD’s on gas burners. Additionally, the testo 770-3 offers a Bluetooth connection to the free Testo ‘smart’ App allowing display of parameters via a smartphone or tablet device, and simple on-site reporting of measurements.

Show details

Date: 31st Jan – 1st Feb

Venue: Alexandra Palace

Register for FREE tickets at: http://plumbexpo.co.uk/register/

Like more info?

If you would like more information on any of the products mentioned above or any of our products, please visit www.testo.co.uk

Alternatively if you’ve got a requirement you’d like to discuss, you can call us on 01420 544433 and we’ll be happy to help.

 

A competition prize worth £269, a NEW product launch, and More! Find out what Testo has on offer at the HVAC & Refrigeration Show!

Testo have led the ‘smart’ revolution in giving HVAC/R service engineers a wide range of test instruments with Bluetooth connectivity to smartphones or tablet devices, enabling them to work smarter and to gain benefits such as on-site reporting and improved documentation of test results.

Now you have the chance to win a free testo 550 digital manifold worth £269 at the HVAC/R show just by heading over to the Testo stand B39 and putting your details into the draw – the winner will be announced just after the show closes on the 25th January.

The Testo 550 is a 2-port manifold allowing the engineer to get fast and accurate measurements of highside and lowside pressures as well as condensing and evaporation temperatures. The other added bonus of moving to digital manifolds is that the user also gets real time display of superheat and subcooling values as well.

An often overlooked additional benefit of Testo digital manifold’s is that they allow the user to easily update the device for new refrigerants that are introduced via a smartphone or tablet and the Bluetooth app. Currently the testo 550 supports over 60 different refrigerants. Also, the manifold incorporates a temperature compensated leak test function that allows engineers to fully test a system and shows the start/end system pressure and the time of the test.

The free App to support the manifolds also allows on-site documentation of test results with the ability to provide clear and concise reports for clients.

 

Also on the stand

Introducing the NEW testo 440

At the HVAC & Refrigeration show we will be launching a new air velocity & IAQ measuring instrument to the public. The testo 440 combines a compact handheld measuring instrument with user-friendly measurement menus and wide selection of wireless probes – for the versatile and convenient measurement of all air conditioning, ventilation, and indoor air quality parameters.

We will have the new testo 440 and a selection of probes on display at the show. Visit our stand B39 to get hands on with the new product and find out more about its functions and applications.

Smart Probes Refrigeration Set

From the award winning Testo ‘Smart Probes’ range comes the ‘Refrigeration Set’ which effectively turns your smartphone into a digital refrigeration manifold, with clear display of both highside/lowside pressure and temperatures as well as direct readings of superheat and subcooling values – all without requiring any use of traditional temperature/pressure lookup tables, and giving faster, more accurate measurements of a refrigeration systems performance.

 

Digital Manifolds

For users who prefer a more traditional ‘digital’ manifold type product the testo 550 and testo 557 units provide either a 2-port (testo 550) or 4-port (testo 557) option. Again, these products have Bluetooth communication to the free to download ‘Refrigeration App’ and this allows engineers to view the measurements either directly on the manifold, or remotely up to 10m away on their smartphone or tablet.

With many existing refrigerants having major increases in costs it is more important than ever to make sure that systems are fully pressure tight before filling to ensure no loss.  A key function with the Testo digital manifolds is the ability to perform a temperature compensated tightness test following any work to repair a leak to a system, and this is one area where traditional ‘analogue’ gauge sets can often perform poorly.

Finally, with all the changes going on as part of the drive to refrigerants with lower GWP it is essential that engineers can update any manifolds to suit. Again, with traditional analogue type units this normally means extra cost in purchasing new gauges, however with the Testo digital manifolds any update to the refrigerants tables available is simply done via the Bluetooth connection to the free ‘Refrigeration App, ensuring that refrigeration and AC engineers are always in touch with technology changes.

 

About the show

Formerly the ACR show, the HVAC & Refrigeration show only comes around every other year and is the UK’s only dedicated exhibition for the refrigeration, air conditioning, ventilation, heating and heat pump sectors, so don’t miss out!

Venue: Excel London

Dates: 23rd -25th January

Register for free tickets at: https://goo.gl/jsru6z

Like more info?

If you would like more information on any of the products mentioned above or any of our products, please visit www.testo.co.uk

Alternatively if you’ve got a requirement you’d like to discuss, you can call us on 01420 544433 and we’ll be happy to help.

 

 

Merry Christmas from Testo

The festive season is now upon us and we would like to take this opportunity to sincerely thank all of our customers for their valued business during 2017 and wish you all a very happy Christmas and extend our best wishes for the New Year.

2017 has been a fantastic year at Testo and we look forward to continuing to bring you a mixture of useful application knowledge along with a host of new and innovative products in 2018.

Please find below information on our availability over the Christmas period:

Christmas Opening Hours

Over the Christmas period our offices will close from 3.45pm Friday 22rd December 2017 and will not re-open until 08.15am, Tuesday 2nd January 2018.

 

Last chance for delivery before Christmas

If you’d like to place an order and require delivery before Christmas, then we will need to receive this no later than Monday 18th December 2017 (subject to availability). If you want to make a purchase after this date you can still do so via the Testo Webshop, although all such orders will be delivered in 2018.

 

Anything else Testo can help with?

For more information on Testo or any of our products and services please go to www.testo.co.uk

Alternatively if you’ve got a requirement you’d like to discuss, you can call us on 01420 544433 and we’ll be happy to help.

 

 

How to ensure pharmaceuticals are kept in the right conditions during production

Do you want to avoid a WARNING LETTER under all circumstances? And therefore substantial consequential commercial losses or high compensation claims as well? With testo Saveris you are on the safe side: meaning you have a reliable, proven and audit-safe solution – specially for climate monitoring in a GMP-regulated environment.

 

Expertise you can count on.

For 60 years Testo have produced high-precision, reliable measuring instruments and solutions for measurement data management. With comprehensive services in the area of measuring technology, which are perfectly customised to your individual requirements.

 

 

Reliability you can depend on.

Monitoring and documentation of quality parameters is mandatory when manufacturing and storing pharmaceutical products. Testo Saveris records and documents these, triggering a central alarm when there is a violation of the defined limit values.

 

Service which doesn’t let you down.

Once a testo Saveris system is implemented, our service doesn’t stop there: we also support you both before and after purchase with a wide range of services.

We would be happy to answer any questions you may have – get in touch with us!

Or for more information on climate monitoring you can now easily download an interesting trade article on the topic of “Automated climate monitoring in a validated environment”. It includes important information on the following:

  • Goals of climate monitoring
  • Current measurement technologies
  • The validated environment
  • Combine flexibility and security

 

Download free now

 

Like some more info?

If you’d like more information on testo and our solutions for the pharmaceutical sector please go to www.testo.co.uk